Privacy, Data Protection, and Cookies

Cookies

 

This website has the facility to set cookies on the browser of those who visit. A cookie is a small file saved on your machine which provides certain information to other computers. Our website installs 5 cookies in total. The main (four) cookies used on this site relate to Google Analytics, which enables us to see via Google’s application which pages on our site are the most popular, how many visitors we have had, and where our visitors have come from, or other similar information. We find this information useful in planning our business and seeing what assists our customers and what does not. The remaining cookie relates to browser caching settings, which we use to try to speed the site up for you. We know there is not much more frustrating than a slow website.

We have specifically removed a number of other cookies in view of the entry into force of the new EU Cookie Law.

 

We may therefore store information about your visit anonymously using cookies (files which are sent by us to your computer or other access device) which our server can access when you visit our site in future.

 

If you want to view what cookies this site uses, and to consent to them or delete any cookies that are already on your computer, please visit our Cookies Page, where you can do both of these things.

 

Information on deleting or controlling cookies is available at About Cookies. Please note that by deleting our cookies or disabling future cookies our site may not work exactly the same as before.

 

Further information about our use of cookies, or assistance on how to remove them, is available from dataprotection@workerclaims.co.uk.

 

Privacy Policy

Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.

Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).

How We Use Your Personal Data

We use the data you provide via this website to:

  • communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
  • monitor website trends, for example: we use Google Analytics and Ruler Analytics to help us aggregate traffic so we can monitor how the website is being used
  • operate our business more effectively, for example: we seek feedback and use this to help improve our service

Our “Lawful Reasons” For Processing Your Personal Data

The “General Data Protection Regulation” (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data: we operate on the basis of “consent” when sending newsletters (you won’t get sent a newsletter unless you have explicitly opted in to receive one)…. and we operate on the basis of “legitimate interest” when communicating with you in other ways (e.g. when responding to your enquiry).

How Long We Keep Personal Data

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

Transfer of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronic and print). However, your personal data will remain in the EU or countries considered by the EU to have equivalent policies such as Jersey, Guersey, Switzerland, New Zealand and Cananda. Companies based in the USA that have certified with the EU-US Privacy Shield programme are also considered to be permitted destinations by the EU (this includes popular US products like Gmail, DropBox and MailChimp).

Questions or Complaints

In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/

Our Use of Google Analytics

We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) – Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualize and personalize the ads of its own advertising network. Related information:

Ruler Analytics

We use Ruler Analytics to help us monitor communications and to improve the services we provide. We use it to record phone conversations and to track how people are using our website. As you interact with our website, we collect technical data about your equipment, browsing actions and patterns. Using the terminology required by GDPR we believe that we have a “legitimate interest” in doing this, however, you can use the cookie controls found in the footer if you want to disable this behaviour. For more information visit Ruler Analytics

 

Security in General

 

While we take all steps we can to try to maintain security of this website and our email communications, you should be aware that online communication is not always secure. You should always ensure that you have suitable antivirus and antispyware software on your computer, kept up to date, and that you download and install any relevant operating system updates (e.g. Windows Update especially those relating to security). It is your responsibility to make sure your computer is secure and we do not accept any liability for loss or harm arising from viruses or malware which you could have guarded against.

 

Please note that email communications may not be sufficiently secure for legal communications about your case. You should keep your passwords sufficiently secure and not disclose them to others, and it would be preferable not to use shared computers or email accounts for the discussion of legal business. If you have something particularly sensitive to discuss we’re always happy to talk on the phone, meet face to face (where appropriate) or to use suitable old-fashioned postal services. We can also consider encryption in some cases.

 

Corporate Information

 

For our general website Terms and Conditions please see the appropriate page.

 

Workerclaims.co.uk is a trading style of Bird and Co Solicitors LLP.

 

Bird & Co. Solicitors LLP is a long-established solicitors firm serving the entirety of the Midlands and beyond. It is now a limited liability partnership registered in England & Wales under registration number OC318696.

 

The members of Bird and Co Solicitors LLP are solicitors or barristers and a list of members is available for inspection at the registered office.The word ‘partner’, used in relation to the LLP, refers to a member of the LLP or an employee or consultant of the LLP of equivalent standing.

 

The Firm is authorised and regulated by the Solicitors Regulation Authority and its registered office is at 15 Castlegate, Grantham, Lincolnshire NG31 6SE. A list of Members’ names is available for inspection at the Grantham office and also at the Firm’s other offices: 38 Kirk Gate, Newark, Nottinghamshire NG24 1AB and 352 High Street, Lincoln, LN5 7BN.

 

For further information see www.birdandco.co.uk or email Bird and Co.

 

www.workerclaims.co.uk

enquiries@workerclaims.co.uk